Privacy Policy
Effective: January 9, 2025 | Last Updated: January 9, 2025
Hello there!
This Privacy Policy explains how we collect, use, store, protect, and share your personal information through our services.
For everyone Quantize Ltd(registered with the Bulgarian Chamber of Commerce with registration number 205752119) is the "data controller" of your personal information collected through the services (as defined in our Terms of Service).
It's important that you read this entire policy, but here's a summary to get you started:
We care a lot about privacy. Respecting user privacy is a key part of that.
We don't sell your data. Our business is based on paid products.
We limit what information is required. We require the information that enables us to create your account, provide our services, meet our commitments to our users, and satisfy our legal requirements. The rest is optional.
We care deeply about safety. Our dedicated Trust & Safety team works hard to help keep our community safe. We also use certain information to help us identify violations of our Community Guidelines and prevent harmful content from being distributed through the services.
Surprise quiz is a quizzer's place
We built Surprise quiz to be your place to create a quiz for your friends, family or that special one, Surprise quiz makes it easy.
Our "services" has the same meaning as defined in the Terms of Service. They include the Surprise quiz app, which can be accessed on mobile, web, desktop, console(any device with a web browser and internet connection). We also have a website and we may collect your information through other means like surveys, emails, and social media.
As explained in our Terms of Service, we allow users to add content to the services in a number of different ways.
We make money from paid digital (and sometimes physical) goods, not from selling your personal information to third parties.
The information we collect
We collect certain information when you use Surprise quiz. This includes information you provide to us, information we collect automatically, and information we receive from other sources.
Information you provide to us
Account information. When you create a Surprise quiz account, you can come up with a email and password or sign in with a Google account.
Content you create. This includes any content that you upload to the service. For example, you may upload and share files through the services. This also includes your profile information and the information you provide when you create a quiz.
Purchase information. If you buy any paid services through Surprise quiz, you may need to submit a valid payment method and associated billing information, including your full name and billing address. Our payment processors, like Stripe, receive and process your payment information. Depending on the processor, we may also receive and store certain billing information, including the last four digits of the credit card number associated with the transaction. If we decide to process our own payments in the future, we would receive and process this information ourselves.
Information from actions you take. We collect information about your use of and activities on the services. This includes the questions you add, content moderation decisions you make, and other related actions.
Other information you provide directly to us. You may have the option to submit additional information as you use Surprise quiz.
Information we collect automatically
We also collect information automatically from you when you use Surprise quiz. This includes:
Information about your device. We collect information about the device you are using to access the services. This includes information like what is the type of device.(such as web, mobile, tablet and etc.).
Information about your use of the apps or websites. We collect log and event information related to how and when you use our services (such as the pages, quizzes and questions you edit).
Other information that we collect automatically. When you take certain actions on other sites, we may receive information about you. For example, when we advertise for Surprise quiz on third party platforms, if you click on the ad, we may receive information about which ad you saw and on which platform. Similarly, we may also receive certain information when you click on a referral a, such as which website you came from.
We may receive information from cookies (small text files placed on your computer or device) and similar technologies. First-party cookies are placed by us (and our third-party service providers) and allow you to use the services and to help us analyze and improve your experience and the services. You can control cookies as described in the "How to control your privacy" section below. The services use the following types of cookies:
Strictly Necessary Cookies: These are required for services to function. If you try to use tools to disable these cookies, parts of the services may not work properly.
Functional Cookies: These help us provide enhanced functionality on the services like remembering language preferences. Disabling these could affect some service functionality.
How we use your information
We use your information for the following purposes:
To provide you with the services. We use your information to provide you with the Surprise quiz services. We collect and store the quizzes and questions you create and display them as you direct. We also use the information you provide to us to create and manage your account and to facilitate purchases.
To meet our commitments to our community. We work hard to try to make Surprise quiz a safe, positive, and inclusive place. To do so, we use your information to monitor for and take action against users and content that violate our Terms of Service, Community Guidelines, and other policies. This includes responding to user reports, detecting fraud and malware, and harmful content.
To contact you. We use your information to contact you in connection with your account, such as to verify or secure it. We may also use your information to contact you about important product or policy changes, to send you information about products you have purchased, or just to let you know about new products or features we think you'll like. You may opt-out of receiving marketing communications. Where local law requires, we will obtain your consent before sending such communications.
To provide customer service. We use your information to respond to your questions about our products and services, and to investigate bugs or other issues.
For our legitimate business interests
To protect our services. We use information to keep our services secure, to prevent misuse, and to enforce our Terms of Service and other policies against users who violate them.
To report on our company's performance. We use your information to track the fundamental metrics of our business, to perform financial reporting, to respond to regulatory obligations, and to debug billing issues.
To improve our services. We use your information to help us understand how users interact with our services, what features or products users may want, or to otherwise understand and improve our services. This includes information about how you use our services and how quizzes are structured. As discussed in the "How to control your privacy" section below, you can control whether your data is used for these purposes.
To advertise our services on other platforms. We are proud of the product we've built and spend money advertising it on other platforms in order to bring more users to Surprise quiz. As part of that, we use certain information to assist in the delivery of our advertising, to measure the effectiveness of advertisements for our own products, and to improve such advertisements in the future.
To comply with our legal obligations
We retain and use your information in connection with potential legal claims when necessary and for compliance, regulatory, and auditing purposes. For example, we retain information where we are required by law or if we are compelled to do so by a court order or regulatory body. Also, when you exercise any of your applicable legal rights to access, amend, or delete your personal information, we may request identification and verification documents from you for the purpose of confirming your identity.
With your consent
We may also collect and use personal information with your consent. You can revoke your consent at any time (mostly through our services directly), though note that you might not be able to use any service or feature that requires collection or use of that personal information.
To protect someone's vital interests
We may collect or share personal data if we think someone's life is in danger or to help resolve an urgent medical situation.
How we share your information
When you tell us to. When you add your content to the services, you are telling us to share that content with certain communities, people, or in the case of wrapped quizzes, with anyone who accesses it. Who can access that information is determined by who can access a particular quiz. You can control this sharing as described in the How to control your privacy section below. We may also share your information as you otherwise instruct us or provide us your consent to do so.
With our vendors. We may share information with vendors we hire to carry out specific work for us. This includes payment processors like Stripe that process transactions on our behalf and cloud providers like Google, MongoDB or Heroku that host our data and our services. We may also share limited information with advertising platforms to help us reach people that we think will like our product and to measure the performance of our ads shown on those platforms. We do this to help bring more users to Surprise quiz, and provide only the information required to facilitate these services. This may include information like the fact that you installed our app or registered to use Surprise quiz.
To comply with the law. We may share information in response to a request for information if we believe disclosure is required by law, including meeting national security or law enforcement requirements. Where allowed and feasible, we will attempt to provide you with prior notice before disclosing your information in response to such a request.
In an emergency. We may share information if we believe in good faith that it's necessary to prevent serious harm to a person.
To enforce our policies and rights. We may share information if needed to enforce our Terms of Service, Community Guidelines, or other policies, or to protect the rights, property, and safety of ourselves and others.
With our related companies. We may share information with our related companies, including parents, affiliates, subsidiaries, and other companies under common control and ownership.
Sale, Acquisition, or Transfer of Assets. We may share information if Quantize is evaluating and/or engaging in a merger, acquisition, reorganization, bankruptcy, or sale, transfer, or change in ownership of Quantize or any of its assets.
Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you. For example, we may share aggregated user statistics in order to describe our business to partners or the public.
Data retention
We retain personal information for as long as it is needed for the purposes for which we collected it. If your account is inactive for more than two years, we may delete, and we may delete or anonymize any personal information associated with your account.
If you submit an ID for an age verification appeal, we will delete it within sixty days after the age appeal ticket is closed.
If you choose to delete your account in the User settings menu in the app, we will delete it immediately along with all related data associated with them unless specified otherwise.
How we protect your information
We take a number of steps to help protect your information. All information sent within our services is encrypted both in transit and at rest. For example, we use Transport Layer Security ("TLS") to encrypt text and images in transit. We also enforce technical and administrative access controls to limit which of our employees and contractors have access to nonpublic personal information.
How to control your privacy
We believe that users should be able to tailor their Surprise quiz experience to their preferences, including privacy. And while local laws may require different things, we believe that our users should have the same basic ability to shape their experience no matter where they are in the world. Here's how you can control how we process your information and how to request access to your information:
Be aware of the Surprise quiz's quizzes you choose to collaborate in
You can always choose what quizzes to participate in and what information you add to our services. You can choose what questions to edit or create or what quiz settings to change.
Customize your personal Surprise quiz settings
We offer a number of settings that allow you to tailor your experience within Surprise quiz. Some of these relate to specific features: for example, you can choose what theme to apply to the app in your User Settings page (this is the gear icon in the user menu when you click on your avatar).
You can also delete your account via the User settings page. Deleting your account permanently will delete it immediately along with all related data associated with them unless specified otherwise.
Manage your content and quizzes
You may edit or erase specific pieces of information within the services:
You can create, edit or delete any questions in a Surprise quiz quiz if you have the permissions needed to do so.
You can invite or remove collaborators from a Surprise quiz list if you have the permissions needed to do so.
You can create, edit or delete a Surprise quiz quiz if you have the permissions needed to do so.
Manage cookies
To control how information is collected and used from cookies on the services, you can take one or more of the following steps.
You can disable and manage some cookies through your browser settings. You will need to manage your settings for each browser you use. You can find instructions for how to manage Cookies in popular browsers such asInternet Explorer, Firefox, Chrome, Safari (iOS), Safari (Mac), and Opera.
To disable analytics cookies, you can use the browser controls discussed above or, for certain providers, you can use their individual opt-out mechanisms, such as Google Analytics Opt-Out.
Your mobile device may also include browser settings to manage the use of cookies. Your device may also have settings to control the collection and use information in your apps.
Third party groups also enable you to limit how cookies are used for advertising purposes by participating third parties. You can learn more at Network Advertising Initiative, the Digital Advertising Alliance , and for users in the EU, the European Interactive Digital Advertising Alliance.
Depending on where you are accessing our services, you may be able to adjust your cookie preferences at any time through a cookies banner or by selecting "Cookie Settings" from the footer or menu on our website.
If you disable or remove cookies, some parts of the services may not function properly. Information may be collected to remember your opt-out preferences.
Questions or concerns about your privacy? You can email us at support@surprisequiz.com.
International data transfers
We are based in Bulgaria, and we process and store information on servers located in Europe(Bulgaria, Germany and Belgium). We may also store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. These data transfers allow us to provide our services to you. By accessing or using our services or otherwise providing information to us, you understand that your information will be processed, transferred, and stored in Bulgaria and other countries, where different data protection standards may apply and/or you may not have the same rights as you do under local law.
When transferring data outside the EEA, we use standard contract clauses, and we rely on the European Commission's adequacy decisions about certain countries, as applicable, or other legally compliant mechanisms or conditions for such data transfer.
Changes to this Privacy Policy
We will update this Privacy Policy from time to time. We always indicate the date the last changes were published, and if changes are significant, we'll provide a more prominent notice as required by law, such as by emailing you or highlighting the changes within the services.
Contact us
Email us at support@surprisequiz.com with any questions about this Privacy Policy or how we process your information. We'll be happy to help.
You can also reach us by mail if you want. You can contact us at: Quantize Ltd.: Privacy Policy Tundja 13, Montana 3400, Bulgaria (BG)